1. Overview
At Sanity Softwares, we are committed to providing a valuable learning experience through our internship program. This Cancellation & Refund Policy outlines the terms under which cancellations and refunds are processed.
2. Cancellation Policy
2.1 By the Intern
- Cancellations must be communicated in writing via email to support@sanitysoftwares.com.
- Cancellation requests received within 24 hours of payment will be eligible for a full refund (minus any applicable transaction charges).
- Cancellation requests received after 24 hours but before the internship start date will be subject to a deduction of 30% as administrative and processing fees.
- No refund will be provided once the internship has commenced.
2.2 By Sanity Softwares
- Sanity Softwares reserves the right to cancel the internship program due to unforeseen circumstances, insufficient enrollment, or other operational reasons.
- In such cases, a full refund of the enrollment fee will be issued to all affected interns.
3. Refund Policy
3.1 Refund Eligibility
- Refunds are only applicable as per the cancellation terms mentioned above.
- Refunds are processed only for the internship enrollment fee paid, not for any additional charges.
3.2 Refund Process
- Refund requests will be processed within 7-10 business days from the date of approval.
- Refunds will be credited back to the original payment method used during payment.
- Any transaction charges, gateway fees, or currency conversion charges deducted during the payment process are non-refundable.
3.3 Non-Refundable Situations
- If an intern voluntarily withdraws after the internship has started.
- If the intern is terminated due to violation of terms, misconduct, or poor performance.
- If the intern provides false or misleading information during the application process.
4. Important Notes
- The refund policy applies only to the internship enrollment fee. Any additional services or products purchased separately are governed by their respective policies.
- Sanity Softwares reserves the right to modify this refund policy at any time. The latest version will always be available on our website.
- For international payments, refunds may take longer due to banking processes.
5. How to Request a Refund
To request a cancellation or refund, please follow these steps:
- Send an email to support@sanitysoftwares.com with the subject line: "Internship Refund Request".
- Include your full name, registered email address, transaction ID, and reason for cancellation.
- Our support team will review your request and respond within 2-3 business days.
6. Contact Us
If you have any questions or concerns regarding this Cancellation & Refund Policy, please contact us:
Email: support@sanitysoftwares.com
Phone: +919546037327
Address: Sanity Softwares, Patna, Bihar, India